Terms and Conditions

Terms and conditions


1. Definitions

  • The conference is called the World Youth and Student Travel Conference (WYTSC) Online and is owned by WYSE Travel Confederation – trading as WYSE Services B.V.
  • References to WYSTC shall include WYSE Services B.V. and WYSE Travel Confederation.
  • Delegate and organisation will mean the person or persons registered to attend the conference.

2. General

Participation is open to organisations involved in youth and student travel. Virtual booths, tickets and upgrade tickets are all subject to availability and cannot be guaranteed until booked and then confirmed by WYSE Travel Confederation WYSE Travel Confederation will confirm registration as a delegate after payment has been received. WYSTC Online is a business-to-business virtual conference and is not open to members of the public.

3. Cancellation policy

All confirmed registrations are deemed to be binding. Cancellation can be made under the following conditions;

  • Registrations cancelled before 28 August 2020 will be refunded 50% of the registration fee paid;
  • On and after 28 August 2020 no refunds are available;
  • Cancellation will only be accepted in writing to events@wysetc.org;
  • In case the delegate has accessed his/her virtual platform account, no refunds will be available under any circumstances.
  • Please note that a different cancellation policy applies for Hosted Buyers.  Please ensure to read these terms and conditions carefully.

4. Registration name changes

Registration can be transferred from one delegate to another within the same registered organisation for no charge before 28 August 2020. On and after 28 August 2020, an administrative fee of EUR 75 per name change will be charged.

5. Registered organisations

All delegates will be registered to the registered organisation and cannot be changed to another organisation. Organisations can only network on their own behalf, not on behalf of any other organisation. Membership discounts only apply to delegates trading under the same member organisation name as registered with WYSE Travel Confederation or their respective association. All membership dues must be paid in full before the event and in order to receive the member discount, and an organisation must be a member of WYSE Travel Confederation at the time of the event.

6. Trading due diligence

Whilst WYSE Travel Confederation will try and select bona fide businesses for trading purposes at WYSTC, it is the responsibility of all delegates to undertake appropriate due diligence with the entity with whom they are considering any form of business partnership.

7. Refusal of admission

WYSE Travel Confederation reserves the right to;

  • refuse admission to any delegate who acts in a manner that breaks the ethos of the conference or who brings the conference into disrepute.
  • remove anyone caught sharing a registration or virtual event platform login. Those users will be removed from the session(s). Multiple violations will result in loss of all conference access and the violator will not be granted any refund for the registration or otherwise.

The maximum liability of WYSE Travel Confederation is the price paid for registration only.

8. Anti-Harassment policy

WYSE Travel Confederation condemns any form of harassment or inappropriate conduct and undertakes to ensure that all staff and online conference participants are aware and abide by its policy and procedures for dealing with such instances.

Please read our full Anti-Harassment policy here

9. Force Majeure

Neither party shall be liable or shall be in default of its obligations if such default is the result of acts of God, war or national emergency, acts of terrorism and its consequences, strike, lock-out, fire, explosion, flood, riots, civil disturbance, industrial disputes, natural and nuclear disaster, epidemics, health risks and pandemics or other cause beyond the reasonable control of the party affected.

WYSE Travel Confederation reserves the right to defer or to cancel the conference (without liability to the delegate) in the event of a Force Majeure.

10. Delegate details and data protection

WYSE Travel Confederation will process the personal information provided by WYSTC Online delegates as defined in Dutch law as article 10 & 13 of Dutch Constitution and the Wet Bescherming Persoonsgegevens.

WYSE Travel Confederation is committed to protecting and respecting your privacy in compliance with the GDPR and fair transparent use of data.

The delegate consents to WYSE Travel Confederation using information as follows:

  • WYSE Travel Confederation will obtain, record, store and use this information as necessary in connection with the virtual conference including transfer of the information to employees, agents and third parties as required for this purpose;
  • WYSE Travel Confederation will add delegates contact details to the WYSE Travel Confederation mailing list;
  • WYSE Travel Confederation will include delegates in the online event platform Pathable;
  • WYSE Travel Confederation may transfer its business assets (which includes information) on re-organisation, sale or merger of the whole or any part of its business;
  • WYSE Travel Confederation reserves the right to process information as required for marketing purposes, to obtain legal advice, comply with legal requirements, enforce or apply any agreements (including this agreement) and protect the rights, property or safety of WYSE Travel Confederation, its employees, its clients and others;
  • WYSE Travel Confederation may transfer information outside the European Economic Area for any of the purposes listed in this clause;
  • If WYSE Travel Confederation intends to process information other than as set out above, the delegate will receive notice, request for consent, and be given the opportunity to decline the processing.

Delegates may not share information from Pathable with any person or organisation outside the conference. 

11. Payment

Payment is made by credit card to complete the registration and virtual booth request.

If for any reason a bank transfer is made, these are only accepted via the secured payment platform called EarthportFX and carry a charge of EUR 50. The exact amount should be received by WYSE Services B.V. and any deductions resulting from bank fees, etc., will prevent the delegates’ registration from being confirmed. In case bank transfers booked through the EarthportFX are either cancelled or not paid within the stipulated time the delegate will be liable for the costs that will incur.

Sponsorship and other items can be paid by credit card or invoice. Standard payment terms are 14 days from the invoice date.

  • Registrations made at the early bird rate with unpaid balances that are outstanding for more than 7 days may be subject to release;
  • Registrations made at the early bird rate with unpaid balances that are outstanding for more than 14 days may be subject to release.

WYSE Travel Confederation reserves the right to cancel registrations for delegates, virtual booths and sponsorship should the payment terms not be met.

Any delegate who has outstanding monies with WYSE Travel Confederation or any of its sector associations will not be permitted access to the virtual conference nor a refund of registration fees.

WYSE Travel Confederation reserves the right to revoke usage of discount codes should they be used by delegates for whom they were not intended. Please contact events@wysetc.org to check if you are unsure.

In the event that a delegate registers under an incorrect membership level, WYSE Travel Confederation reserves the right to collect any outstanding and applicable funds.

12. VAT and local taxes

WYSTC Online registration fees and other charges associated with the virtual conference may be subject to local VAT or other taxes. WYSE Travel Confederation will take legal advice on these charges with the objective of avoiding additional costs to delegates where possible.

In most cases, WYSE Travel Confederation is obliged to comply with local taxation requirements and will be registered accordingly with the local authorities.

13. Early Bird

Early bird offers are only valid if full payment is received before the early bird period ends. The next available rate will be charged if full payment is not received before the deadline.

14. Virtual Exhibitor Booths

All virtual exhibitors are required to abide by the deadlines and conditions as outlined in the Exhibitor Manual and in communications from WYSTC and WYSE Travel Confederation. All exhibitors must be registered delegates.

Booth cancellation can be made under the following conditions: 

  • Booths cancelled before 28 August 2020 will be refunded 50% of the fee paid. On and after 28 August 2020 no refunds are available.
  • Cancellation will only be accepted in writing to events@wysetc.org.

15. General Conditions

WYSE Travel Confederation reserves the right to change these terms from time to time. Any such changes will be reflected on the WYSTC Online website under Terms and Conditions. It is the responsibility of registered organisations and delegates to be aware of the Terms and Conditions in effect at the time of their registration and participation.

Organisations which have been disaffiliated or suspended from WYSE Travel Confederation or its associations may not attend. Likewise, members who are not in good standing, as well as individuals who have been sanctioned by WYSE Travel Confederation may not attend.

The delegate will not assign, charge or otherwise transfer to a third party any of its rights or obligations hereunder without the prior written consent of WYSE Travel Confederation. WYSE Travel Confederation may assign, transfer or sub-contract any of its rights or obligations hereunder without the prior written consent of the delegate.

Errors and omissions excepted (E&OE).
These terms and conditions are created under Dutch law.
Terms and Conditions as at 02 July 2020.