FAQ

Frequently Asked Questions

I’m a member and I can’t find my password.

All WYSE Travel Confederation members have a login to enter the membership portal. Your login is your email address and a unique password. When you enter the WYSE Travel Confederation Portal for the first time, enter your email address (this is your user name) and click on the button “recover password”. An email with a temporary password will be sent to your email. After entering this password in the portal, you will be asked to create a new password.

Is my organisation a member?

WYSE Travel Confederation members have applied for membership, met the requirements and paid the annual membership fee. To check if your organisation is a WYSE Travel Confederation member please see our membership list here.

How do I become a member?

To become a recognised member of WYSE Travel Confederation and to access the benefits that come with it, please complete the membership application form.

What are the benefits of becoming a WYSE Travel Confederation member?

There are many benefits to becoming a WYSE member, you can find out about them on our member benefit page.

What are the registration fees for WYSTC 2020 Online?

Please click here to see a breakdown of WYSTC  Online registration fees.

When does the early bird registration end?

Super early bird rates are valid until 18:00 CET, 17 July 2020, and early bird rates are valid until 28 August 2020.

What are the payment methods available?

Payments are taken via credit card. We accept credit card payments from Mastercard and Visa.  If you prefer to pay by bank transfer, please be advised that a bank transfer fee of EUR 50 applies.

To pay by bank transfer please use our secured payment platform. We regret that direct SEPA payments are not possible. In order to pay via bank transfer, please contact events@wysetc.org.

Do I have to pay VAT?

In some cases 21% Dutch VAT will be applied. For more information about VAT regulations, please click here.

I have started to register but didn’t complete my registration. Can I continue where I left off?

If you have received an incomplete registration email from us, then you should be able to continue your registration from where you left off. Click on the link in the email, click on “Login” and enter the email address you started your registration with and the password you have created.  If you have forgotten your password, please make use of the “Recover Password” option and follow the steps. If you are unable to continue with your email address, then please contact the WYSTC events team.

I would like to modify my registration. Can I log back into my registration?

You can log back into your registration by clicking on the link provided in your booking acknowledgement and making use of your email address and the reference number provided which you have received by email upon registration. Please be informed that you are not able to change your name and organisation trading name or to cancel your registration.

Can I change my registration for another event of WYSE Travel Confederation?

All WYSE Travel Confederation events run independently; therefore, registrations cannot be exchanged for other events.

Can I give my registration to someone else? (name change)

Registration can be transferred from one delegate to another within the registered organisation for no charge before 28 August 2020. On and after 28 August 2020, an administrative fee of EUR 75 per name change will be charged. If you would like to change a name, please contact the WYSTC events team.

Can I cancel my registration?

To find out about our cancellation policy please go to our Terms and Conditions page.

I’m interested in sponsorship opportunities at WYSTC 2020 Online.

That’s great news! Click here to find out more about sponsorship.

Where can I find out more information having a virtual  booth at WYSTC 2020 Online?

You can learn about all the ways virtually exhibiting at WYSTC Online can benefit your company on our exhibition information page.

What does the WYSTC Online registration fee include?

WYSTC Online registration fee includes:

  •  48 hr virtual conference
  • Pre schedules face to face appointments via our online platform
  • Opportunity to meet with 200+ pre – selected buyers
  • Access to attendees list including buyer information
  • Educational sessions

Where can I find the programme WYSTC Online?

Our programme page can provide you with all the information you need about what’s going on over WYSTC Online. 

Where can I find the delegate list of WYSTC 2020 Online?

The full delegate list will only be available once you have access to our online platform. It is only shared with registered delegates. However, all WYSTC Online buyers are listed on  our website. 

Where can I find the Terms and Conditions?

Please read our Terms and Conditions here. 

Get in touch

If you have any further questions regarding WYSTC, please contact us via the contact form below.

10 + 10 =