Speakers and moderators

Hazel Yao

Hezel Yao - 2023 WYSTC speaker
theTravelFoundation

Founder & Managing Director, Wanderlust Exchange

Hazel Yao is an insightful, empathic and entrepreneurial leader with a successful track record and extensive intercultural experience in operations, training and sales. She is a culture change agent and competent developer of client and partner relationships. She is passionate about inspiring leadership, transformative change, learning and development, operational excellence, product quality, and outstanding customer service.

Hazel has 12 years of experience in the education and cultural exchange industry. She started Wanderlust Exchange in 2015. The organisation specialises in homestay tutor, volunteer in China, and internship in Shanghai programs. Hazel operated the program in the Shanghai office for over eight years. During the three years pandemic, the Wanderlust Exchange team successfully transformed to WeMentor Program (a Chinese Tutor Program) and has since maintained a good relationship with customers. Hazel is Vice President of CAPA (China’s Au Pair Association). She spoke at WYSTC in 2019.