Programme

How to automate customer support with AI

Date  – Wednesday, 25 September
Time – 17:10 – 17:30
Location – Workshop area, CCL

During this session you’ll learn about real-time responses, handling guest queries, and building up a reusable knowledge base. You’ll gain an understanding of how AI can integrate with your existing systems to provide instant, personalised service across multiple communication channels and techniques you can employ to increase automation rates to as high as 80%. This session will equip you with the knowledge to boost efficiency and guest satisfaction in your business.

Speaker

Gary O'Lary - 2023 WYSTC speaker

Jason Noronha

Co-founder
D3x

Why attend

  • Over 600 attendees from the global youth and student travel industry
  • 200+ pre-selected buyers
  • Up to 44 pre-scheduled business appointments
  • 92% senior management attendees
  • 25 seminars and workshops
  • Up to 7 networking events