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Tourism marketing in the digital age: Harnessing the power of micro-moments to drive loyalty and revenue

Thursday, 22 September | 9:00-9:20

Antonia Bernhardt, Account Manager, Generator Hostels

Digital is revolutionising marketing for travel. Tourism marketing now has four key digital touch points, also known as micro-moments that are very different but serve the same purpose: create a great customer journey and in turn generate organic loyalty. In this workshop Antonia will review the ways Generator uses content to facilitate and enhance micro-moments and showcase some examples. She’ll also give you her top five tips for creating memorable and engaging micro-experiences.